Have you ever been in a situation where there are too many people trying to take charge? Let's say you are in charge of purchasing, and there are a couple more people in your company that make purchases without telling you. One day, you notice that you are low on widgets, you order a case and three cases show up. You just found out that two other people ordered a case as well.
This happens in the IT industry way too often. Someone will have an issue with their computer and try to fix it themselves. Little did they know, the setting they changed will not let them open anymore spreadsheets. A couple days later, they try to open a spreadsheet, call the help desk and the IT guy is spending a couple hours trying to figure out what happened.
What should they have done? Call the help desk first! Your IT guy will know how to fix it. If not, he'll do some research to find the fix. He will also research for issues that may arise from applying the fix.
One of the great things about IT guys is that we document everything we do whether right or wrong. This gives the next guy who has the same problem something to go on. I know that when I am trying to find out how to fix something, the first thing I do is try to find someone that has had the same problem and learn what they did to fix it. The professional IT guy will have resources for this information that the general public don't.
The next time something isn't working right, don't try to fix it yourself. Call your IT guy. That's what you pay him for, correct?
Do you need an IT guy? If so, give Networthy Systems a call. We can support you and your staff no matter what kind of network you're running. We have highly trained professionals that will be happy to solve your problems.
Thanks for reading.
Thomas Johnsen - CCNA, MCSE+Security, MCDST, A+, Net+, Security+
Lead Engineer
Networthy Systems
6950 College Street Ste. G
Beaumont, Texas 77707
(409) 861-4450
http://www.networthysystems.com
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